Thanks for shopping at Casainte.

If you are not entirely satisfied with your purchase, we’re here to help.

How to Make a Return

We accept returns on unworn items in their original condition, including all packaging. Returns are accepted within 14 days from the delivery date. Please reach out to our customer service team to obtain the return address. Please note, the return shipping costs are the responsibility of the customer.

Once we receive your return, it will typically be processed within 24 hours. If you have any questions or need assistance, feel free to contact us via email (support@casainte.com) or through our contact page.

You will be notified once your refund has been processed. The refund will be issued to your original payment method. Please allow up to 10 days for the refund to appear, depending on your payment provider.